After-Sales Service

Our after-sales service department has done an excellent job through the years; this has brought the greatest satisfaction to our customers and been there to deliver the best services whenever the customers’ needs.

Concerning Action regulation, there are over 9,000 parts that compose the average piano - including key pieces like the keyboard, strings, soundboard, bridge, damper, pedal, hammer, etc. Action Regulation is essential for optimum performance.

To let customers enjoy the best quality musical instruments, and to let musical instruments demonstrate the best sound, Peterson After-Sales Service Department can bring the greatest satisfaction to you.