Our after-sales service department has done an excellent job through the years; this has brought the greatest satisfaction to our customers.Peterson After-Sales Service Department can bring the greatest satisfaction to you. A new piano should be tuned 2-3 times during the first year and, as a rule, 1-2 a year thereafter. The extent and point in time of other recommended services depend on personal standards for tuning and voicing, and on how much or how hard the instrument is used. Climatic extremes will also determine how often the instrument will need servicing. At Peterson Piano Gallery we offer the best servicing in the industry. This includes Tuning, Repair, Voicing, and Regulation of all types of acoustic pianos-grand, upright or spinet. All our technicians have passed strict training. Some have even been sent to Fazioli piano in Sacile Italy, have acquired the international standards. They can win the confidence of countless music lovers.
There are over 9,000 parts in the action. Regulation, that compose the average piano - including key pieces like the keyboard, strings, soundboard, bridge, damper, pedal, hammer, etc. Action Regulation is essential for optimum performance. To let customers enjoy the best quality musical instruments, and to let musical instruments demonstrate the best sound,
As a fine wine ages with time, so does the wood of a piano. Older, hand-made pianos are often tonally superior to even the finest new pianos available...and well worth preserving.